Page 1 of 1

AR Targets in ARIS

Posted: Thu Jul 20, 2017 3:51 pm
by chase.mortensen3
I am very excited about the new AR Targets feature in ARIS and am happy to see the course and videos explaining how to use it. I am having a problem right now where my app crashes (on both iPhone and iPad) when I aim the (augmented) camera towards the target image (when I try to play a video in the media). Is this a common problem? And is there something that I can do to fix it? I realize this is a new feature and some of the bugs are still getting fixed. Thanks!

Re: AR Targets in ARIS

Posted: Thu Jul 27, 2017 5:41 pm
by chrish
With both the AR targets and Bluetooth beacons, ARIS does not yet handle any misconfigurations gently. Often creating is the result. I would check how you have the AR targets set up, both in Vuforia, down to which boxes are checked, and also in ARIS, which media types you are using. I recall earlier trying a GIF for the media that would play when viewing AR target. This would crash ARIS upon attempted view.