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Long wait time on duplicate

Posted: Wed Aug 30, 2017 1:45 am
by maurice.forget
Hi guys,

We have the "Otaniemi Campus Tour" game/tour ready. However, we would like to duplicate it. We have been have troubles doing this. Mira, one of the students, spent 3 hours with no luck. I left my laptop on overnight and no luck. (Mind you, my laptop might have gone to sleep before that.)

It's a large(!) game. Any ideas on how to get it duplicated? Our Swedish and Finnish teams would like their own copy to translate into both languages.

Cheers,
Maurice
Helsinki, Finland

Re: Long wait time on duplicate

Posted: Tue Sep 05, 2017 8:54 am
by djgagnon
Odds are that the duplicate is finishing successfully but the web page is timing out. Have you tried looking for the duplicate games?

Re: Long wait time on duplicate

Posted: Thu Sep 07, 2017 3:45 am
by maurice.forget
Hi,

Yes, there a multiple copies searchable in the ARIS app, but none in the editor. When you try to open them in the app, none of them seem complete. You get kicked off before it finishes loading.

Cheers,
Maurice

Re: Long wait time on duplicate

Posted: Wed Sep 13, 2017 1:21 pm
by chrish
This was the large game they were having trouble with before. We identified a couple issues, but though large, it didn't seem to be that big. Maybe there's a bug that this is knocking up against that is also coming up in duplication.

Re: Long wait time on duplicate

Posted: Mon Sep 18, 2017 3:21 am
by maurice.forget
Thanks David and Chris. The Swedish and Finnish teams are eager to get their hands on the duplicate games. I think it might be an incentive for them to do the translation work into Finnish and Swedish as well.

I have a second related question, how do we delete these non-existent games as well if they don't show up in the editor? I changed the name of the "real" game to "Otaniemi Campus Tour (Official) **English version**" to distinguish it from the six half finished copies.

Cheers,
Maurice