[AustinT]

Hi, during production of my ARIS game I encountered a bug that prevents me from editing an entire portion the game. Upon extending a conversation block, the entire conversation tree disappeared out of nowhere, and only the beginning block was visible. Now, when clicking on the script editor for this particular conversation, all that you can see is a blank screen. Strangely enough, the game plays normally from within the app, it's just that I now have no way to edit the conversation tree no matter how I try to access it. Any input would be really appreciated, I'm at a loss of what to do!

[chasleff]

This has not happened to me yet, but I have not implemented long complicated conversations.
You could try duplicating the game and then experimenting with possible fixes. Maybe the duplicate will behave differently.

[WaterGuerrilla]

Just checking to make sure you're scrolling left or right in your web browser? I know on one of our long conversation threads stuff gets really spread out so you have to not only scroll up and down but also left and right to track the bubbles. Probably this is not the case for you but I mention just in case it is. I might also recommend you try editing with a different web browser just to make sure this isn't a zoom-in/out browser issue? We use Chrome but sometimes the scrolling is very unhappy and if I don't have a scroll mouse I can't actually access content that I would have to scroll down for in the window. It's as though I'm looking at a blank screen even though the content is just beyond the scope of my physical screen, if that makes sense.

[libnaomi]

This same bug has happened to me multiple times in the past 2 weeks. I lost the ability to edit at least 3 conversations. I was editing a conversation that was already part of my game. The conversation still played within the game, but there was no way to edit it. The entire thread disappears, there's no way to even start over, the conversation screen is just entirely blank. This happened a couple times while working on my game so that I had to start a new conversation multiple times. Really hope this bug can be fixed, as it is potentially a huge problem!

[chrish]

I just had this happen to a student today too.

[djgagnon]

Can anyone give a game name and a conversation name where this is happening?

[chrish]

Route Sixty-Fix, KiMo

[YasarPervaiz]

Hi, during production of my ARIS game I encountered a bug that prevents me from editing an entire portion the game. Upon extending a conversation block, the entire conversation tree disappeared out of nowhere, and only the beginning block was visible. Now, when clicking on the script editor for this particular conversation, all that you can see is a blank screen. Strangely enough, the game plays normally from within the app, it's just that I now have no way to edit the conversation tree no matter how I try to access it. Any input would be really appreciated, I'm at a loss of what to do!

I have encountered the same error as well.

[sdomaz]

Me too. Does anyone have a fix for it?

[chrish]

I don't know if this is beyond where you are or if it will be any help, but I wonder if there might be something to be gained by looking at the exported game file in json format. If you export and look at that part of the game does anything look off or different for that conversation?

Or maybe without trying to look and see, what happens if you duplicate the game or do an export->import?